At WeddingMallOutlet.com we want you to be 100% satisfied with your purchase. We provide you with 14 days, from your date the order was received, to return your item if not completely satisfied. If for any reason you are not satisfied, you may return your item for a full refund or exchange, less shipping charges, with no questions asked. If you need to exchange your shoe for any reason the new shoe will be shipped UPS ground.
Shipping charges on all returns and exchanges are the responsibility of the customer.
The following requirements need to be met for any exchange or refund:
*You need a return authorization number. Simply email us at email@example.com Include the return authorization number in the box which you will ship to us.
*Your item is unused and repackaged as received. Please try shoes on with stockings and wear on carpet. Shoes with scuffed soles or toe marks are not returnable.
*No dyed, worn, or soiled items will be accepted for return or exchange. If an item is dyed, worn, or soiled it will not be refunded or exchanged, but can be shipped back to you at your expense.
*Evening bags must not have been used and must still have tags attached.
*Shipping charges are nonrefundable.
*Delivery Confirmation from the U.S. Postal Service is recommended when returning items. We cannot be responsible for anything lost in shipping.