FAQ Wedding Gown Preservation
Frequently Asked Questions
About Cleaning and Preservation from KeepSakesPreservation.com
What's the difference between the Traditional Line and Celebrity Line Packages?
Celebrity Line is recommended for all Silk, Couture, or any gown valued over $500.
Are the cleaning processes different for the Traditional Line and Celebrity Line Packages?
No, the same of amount of cleaning and preservation go into both packages. Please note the table above for the differences between the Traditional Line and Celebrity Line packages.
No, the same of amount of cleaning and preservation go into both packages. See the response to the prevoius question for the differneces between the Traditional Line and Celebrity Line packages.
How do I send in my dress to be cleaned and preserved through the Affordable Preservation Company?
Do I need to have my wedding dress cleaned before sending it to your company?
concerned that my dress might be lost/stolen in the shipping process. How can I
be assured that my gown will be safe?
is a common concern, as we know how precious your gown is to you. However, since
a wedding dress is such a personal item, your gown is usually much more
valuable to you than anyone else. As a result, it is very uncommon that a gown
is ever lost or stolen. We utilize UPS who provides tracking information for
shipping of your gown both ways. This way you will always know exactly where
your dress is at all times. Insurance is also included in each package.
Yes, the preservation package you order online will be sent to the address you specify. Once you receive your kit there will be an order form that you can specify where you would like the dress returned to. The shipping address you specify for your gown is independent of your original order.
be able to Track the shipping and the status of the presrvation once you have
received it ?
Cleaning and Preservation Process
is the difference between 'wedding dress cleaning' and 'wedding dress
Dry cleaning provides a basic wedding dress cleaning of obvious dirt and stains. However, it does not protect against the long term yellowing, fabric deterioration, or invisible stains that can surface over time and potentially ruin your precious gown.
The Wedding Gown Preservation Company has several different processes that are used for wedding dress cleaning. An expert prior to cleaning carefully evaluates each gown. Gowns are inspected under fluorescent light to identify stains not visible to the naked eye. All of the processes are safe, gentle, and environmentally safe. Your gown is then fitted onto an acid-free bust form and carefully packaged in an acid neutral preservation chest. Please note that shoulder pads and bust forms are removed, as leaving them in the gown could cause damage over time. They will be wrapped in acid free tissue paper then packed underneath your gown.
stains are removed with your wedding dress cleaning process?
At least 95% of all stains can be removed during the wedding dress cleaning process. Those such as tar, blood, grass stains, mud, grease and food are the most common, and of course any sugar stains such as cake icing, wine or other types of beverages. Please note that while all stains will be attempted to be removed without compromising the fabric of your gown, we cannot guarantee that all stains will be able to be completely removed.
kinds of repairs can be done to the gown?
Wedding Gown Preservation Company prides itself on having a large staff of tailors and seamstresses that handle most repairs for a nominal fee. If a repair is requested by you or recommended, you will be contacted with a quote prior to any repairs being made after your gown has been received and evaluated.
Accessories and Packaging
types of accessories can I include as part of either package without any
that can be included as part of the 3 complimentary accessories are your veil,
detachable train, gloves, handkerchief, shawl, jacket, cape, duster, small
purse, money bag, ring pillow, garter, scarf, and/or hat. If you would like to
include 4 or more of any of these types of accessories the price is an
additional $10 each, payable by check when you send in your gown (an order form
will be included). Please note: All items placed in the preservation chest with
your gown MUST be cleaned by Wedding Gown Preservation Company in order to be
guaranteed. The exception would be a tiara, which can be included and placed
inside the preservation chest with your gown upon request.
items can be included for an additional charge and what are the prices?
You can have your shoes, crinoline (slip/petticoat), or silk bouquet cleaned for an additional $25 each. There will be an order form included with your package where you would note which, if any of these additional accessories you would like to add. You would simply include a check for the additional amount at the time you send in your gown (not at the time you order the package).
Wedding Gown Preservation Company provides a 100% Guarantee for 20 years
against yellowing of the gown. If at any time the gown is found to have
yellowed, your gown will be restored at no extra charge. If processing is
unsuccessful, we will refund the preservation cost.
reseal the box myself if it was opened inadvertently but the gown was not
wedding dress preservation chest is shipped to you sealed to protect it against
dust and dirt, but is not airtight as fabric needs to 'breathe'. If the chest
is opened, you will also receive sealing squares to place inside the seams of
the preservation chest.
Note: All prices in US Dollars